IT Support Solutions

February 16, 2012 - administrator - Home Slider

Pro-active IT Support Solutions

If you are in business, you are likely to have a single or many computers which you rely on to carry out your day to day activites. But what happens when something goes wrong? Who do you call? How long can you afford to be without your computer systems

Amber IT recognize the need for efficient and responsive technical support when it is needed. Our Customer Service and Support is based on the wide knowledge and sharing of information, which allows us to respond quickly and efficiently to our clients changing requirements.

Offering IT support solutions to fit any size of business from the Sole-Trader to the Small to Mid-Size Business, choosing the right IT support solution for your business has just been made easier.

Our Services

Based on the Microsoft platform of Products, coupled with our Sage partnership, we are able to provide numerous IT requirements including:

  • Server Maintenance, Installations and Upgrades
  • Network Cabling Solutions
  • Workstation Support including Hardware and Software Installations
  • Back-Up and Disaster Recovery Solutions
  • Security Appliances including: Firewall, Anti-Virus, Spam, Web and VPN Solutions
  • Anti-Virus and Anti-Spam Solutions
  • Wireless Networking Installations
  • Full IT Compliance Audits
  • Bespoke Software Design
  • Bar-coding Solutions and Label Supplies
  • Sage 50 Sales, Support, Training and Development

Service Options

Offering flexible IT Support solutions for every business including:

  • SLA’s (Service Level Agreements)
  • Pay-As-You Go Support
  • Temporary Cover for your existing IT staff
  • Project / Consultation Services

All of our Support packages come with Telephone Support and Remote Support which in most cases, allows us to resolve a Support Query over the phone without the need for a Site visit.

For businesses concerned about the cost of an SLA (Service Level Agreement), our Pay-As-You Go Support is ideal for the Small Business who needs IT Support as and when required, Project or Consultation work or Holiday/Temporary Cover for your IT staff.

Whatever your IT needs, contact us today for free no-obligation advice. Remember, we are here to help you!

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