Anti-Virus cuts off Web Access

February 7, 2013 - administrator - Uncategorized

Thousands of computers running versions of Microsofts Windows XP operating system were without Internet Access after an anti-virus update.

Kaspersky Labs Anti-Virus software downloaded an automatic update to client workstations which prevented computers accessing the Internet.

A solution was made available to the public within 2 hours of the fault being identified. Kaspersky informed users to disable the Web AV component of their software, download an update from the Kaspersky website and then re-enable the protection.

Kaspersky issued a statement which apologised for any inconvenience caused by the database update error. Actions have now been taken to ensure this problem does not happen again.

Some months ago the same issue applied to the Sophos Anti-Virus software to which a fix was not found for days, causing disruption to thousands of business customers.

The fact that Kaspersky issued a fix within 2 hours was amazing and caused little disruption, but the question is ‘how can these large corporations make such silly mistakes on a huge scale?

This isnt the first time its happened and it probably wont be the last!


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